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Re: Before the 2.0 transition, ecommerce images displayed. Now, they don't.
Hey @EUGENE RAMIREZ ! Thank you for submitting to Ucraft Forum! Please contact our Support team clicking on the Live Chat button at the right lower corner of your Ucarft page so that our teammates…
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
Re: How do you change the title of your homepage?
@Julie you can do that in the SEO App by changing the Social image. Please keep in mind that you need Pro subscription to use the SEO App.
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
Re: page
Hi @Lebenson, thanks for submitting Ucraft Forum! You need to create subpages. To do that, simply click on the "+" icon under the "artists" page. You can check our Article about our Pages App for…
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
Re: Domain Issues
Hi @Toni mills, thanks for submitting to our Ucraft Forum! Seems like there are some extra records in your domain's DNS Management, so we would need a screenshot from your domain provider's DNS Zone,…
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
0
Release Note: July 2020 issue
As I’m sure most of you know, we are constantly adding new features to Ucraft with the goal of making our product even more functional. In this release,…
support
Ucraft Team
support_ucraft
updated
4 yrs ago
86
Release Notes
Re: Free domain
Hey @Ankon Dey ! You can connect your existing domain totally for free! To do so just go to the Edit mode of your site, navigate to your Dashboard > Domain App and connect your domain > choose…
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
Re: Form Element not active
Hello Bruce! That's right, you'll need to connect a Custom Domain to your website so that your site visitors can view Form Element. We’ve made that to avoid creating phishing sites on Ucraft and to…
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
Re: How do you change the title of your homepage?
Hi, @Kaya Toes ! Please contact our support team via Live Chat at the right lower corner of your page, so that our teammates can check everything for you.
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
Re: Website down?
Thanks, Eric Xu! May I ask you to contact us via live chat to provide additional information such as your email address or website URL?
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
Re: Website down?
Hi there @Eric Xu, thank you for submitting to our Ucraft Forum! We had an issue related to Cloudflare outage across some parts of our network yesterday. This incident has been resolved.…
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
Re: How do you change the title of your homepage?
@Sao Viet As you're on free plan and the SEO App is not available for you, here what I can suggest. Open the Pages App on Dashboard, navigate to the needed page and click edit.…
support
Ucraft Team
support_ucraft
4 yrs ago
3
Ucraft Forum
Reported - view
Re: How do you change the title of your homepage?
@MCURC Hey there! Yes it is $2.99/month. Once the subscription expires after a month and is not renewed, the watermark will be back and the SEO App will be locked again.…
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
Re: Clickable videos / adding hyperlink to a video
Hi there, thanks for submitting to our Ucraft Forum! You can add hyperlinks to any Element. To add a link to the Element simply click on it and find the Insert/edit link icon.…
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
Re: How to change wordings in email notification & invoice (ecommerce)
Hi there, thanks for submitting to our Ucraft Forum! You can manage and edit the emails in your eCommerce Settings → Mail section. Simply hit "edit" to customize the content.…
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
Re: Just a Quick Shout Out
Hi there, Thank you for your positive assessment! If you have time, we would love it if you could share your experience on G2. Seeing glowing reviews from positive customers like you makes others…
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Answer
Reported - view
Re: Make Customer Notification Emails & Notifications into simpler user interface
Hi @Abulkalam Othman , thank you for submitting to our Feature Requests!
Since our eCommerce App is an Integration, we cannot change the email editing format at the moment.…
support
Ucraft Team
support_ucraft
4 yrs ago
Feature requests
Reported - view
Re: SSL Certificate not working
Hi Terry, Thank you for reaching out to us. Kindly hit the live chat button at the bottom of your website, so one of our teammates can assists you with the SSL.
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
Re: Website Issues
Hey there @Lee Moore ! The live chat button is located in the bottom right corner of your screen.If you have any questions or concerns, simply contact us directly by clicking that blue box :) .…
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
Re: Website Issues
Hi there @Lee Moore , thank you for submitting to our Ucraft Forum! Could you please mention the email address linked to the website, so we can check? Also,…
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
Re: Can't switch plans
Hi there, thanks for submitting to our Ucraft Forum! I'm afraid downgrading is not an option, you can find the information in our Pricing Page's FAQ Section.…
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
1
Updates, features list and everything you need to know
Happy Monday, y’all! Every quarter, we publish a roundup of all the major new Ucraft features that you might be interested in. From the furthest corners of your dashboard to the tips of your…
support
Ucraft Team
support_ucraft
updated
4 yrs ago
99
1
Release Notes
Re: Native comment system
Hi there @Amy Rodriguez , thank you for submitting to our Feature Requests! We'll make sure to pass this along as a feature request so that our team can consider it and find and find the best…
support
Ucraft Team
support_ucraft
4 yrs ago
Feature requests
Reported - view
Re: Question?
Hi there, @Tim W ! Thank you for reaching out to us. Basically, Ucraft doesn't provide ownership rights for the logos created here, but they are your own once you’ve created them.…
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
Re: Custom domain will not connect
Hi Jimmy! Thank you for reaching out to us! We'll need a screenshot of the full DNS Records list from your domain provider's DNS Management Zone, to check and see if everything is set correctly.…
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
Re: Ecommerce newly added products not showing up on website.
Hi there! Thank you for reaching out to us. Please make sure you add the Products element on your page and select the products you want to show on your website.…
support
Ucraft Team
support_ucraft
4 yrs ago
Ucraft Forum
Reported - view
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