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Re: my site is gone Hey Meghan! Sorry to hear that, but it can be easily solved with us. It sounds like there may have been an issue with the payment process. Sometimes,…
- supportUcraft Team
- support_ucraft
- 4 mths ago
- Ucraft Forum
- Reported - view
Re: Godaddy Domain help You need to delete the first two A-type records, but I can see that the deletion is not available. In this case, please contact your domain provider and ask them to delete it for you.
- supportUcraft Team
- support_ucraft
- 8 mths ago
- Ucraft Forum
- Reported - view
Re: Change description and name of Google search Hi Shalu! In order to change the text, please navigate to the SEO app and find the home page, then click on the Edit icon. Please keep in mind that to comply with Google’s guidelines,…
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- supportUcraft Team
- support_ucraft
- 8 mths ago
- Expert Tips
- Reported - view
Re: Godaddy Domain help Hi Glen! Sometimes there is a need to wait while the DNS propagation takes effect. It usually takes a few minutes, but depending on your service provider,…
- supportUcraft Team
- support_ucraft
- 8 mths ago
- Ucraft Forum
- Reported - view
Re: What is the best unit to use to declare font-size on the web? Hey @Carmel Charlie , thank you for submitting to our Ucraft Forum! When choosing font sizes for web design, it's recommended to use "em" or "px" units for flexibility and consistency across devices.…
- supportUcraft Team
- support_ucraft
- 9 mths ago
- Ucraft Forum
- Reported - view
Re: burger menu not displaying Hey there, @piero serra ! Thank you for submitting to our Ucraft Forum! If you are still facing the issue please contact us through live support so we can investigate the issue.
- supportUcraft Team
- support_ucraft
- 9 mths ago
- Ucraft Forum
- Reported - view
Re: I'm getting a cert expired error on my website, it's currently down. Please help Hello Elizabeth! Please feel free to reach out to us through the live chat available here, on the bottom right corner and we'll be more than happy to assist you! Best,
- supportUcraft Team
- support_ucraft
- 9 mths ago
- Ucraft Forum
- Reported - view
Re: link new website to domain Hey there, @Stephane BEJEAN-LEBENSON ! Thank you for submitting to our Ucraft Forum! In your Ucraft account you may have multiple websites, so in order to see the list of all the sites created you…
- supportUcraft Team
- support_ucraft
- 10 mths ago
- Ucraft Forum
- Reported - view
Re: What’s the difference between a type family and a font? Hello @Tom Linnell ! Thank you for submitting to our Ucraft Forum! A type family and a font are related concepts in typography, but they refer to different aspects of the design and implementation of…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Official response
- Reported - view
Re: Recover my Website Template Hey there, @Bl LDA ! Thank you for submitting to our Ucraft Forum! Your website is still there! Please do not hesitate to contact our 24/7 Customer Success Team to investigate your access issues and…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Feature requests
- Reported - view
Re: Can't edit my site, or even find it! Hey there, @Cardboard Revolution ! thank you for submitting to our Ucraft Forum! Could you please mention if you have been the owner of the website? Please,…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: I'm getting a cert expired error on my website, it's currently down. Please help Hello @Barry Ziegler , thank you for submitting to our Ucraft Forum! Please, try reconnecting your custom domain by disconnecting and adding your custom domain to your Ucraft website.…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: Website is gone and no live chat box anywhere on the screen to talk to someone Hey there, @- uaisa ! Thank you for submitting to our Ucraft Forum! Please, note that any websites created are being automatically deleted from the database, without the possibility of restoration,…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: Unable to email my manufacturer the SVG logos I have already purchased. I can only open them on my personal computer. Please help! Hey there, @tina ! Thank you for submitting to Ucraft Forum! Could you please elaborate on what kind of links you're sharing with your customers? If you are having issues with downloading the SVG…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: Do I have to provide "owner"-level access? Hello @Ray van Straten ! Thank you for submitting to Ucraft Forum! Could you please mention what kind of access permissions they are requesting? At the moment,…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: Website disappeared. Hi Jeff , thank you for submitting to our Ucraft Forum! Could you please mention the Url of your website so that we can check on our end? You can also contact us through the 24/7 live chat so that…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: Intergrations Hey We're excited to introduce you to Ucraft Next, our new-generation SaaS eCommerce solution that enables you to build and launch your website or online store quickly and easily.…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Feature requests
- Reported - view
Re: Button shadow effect Hey Lucas I'm excited to introduce you to Ucraft Next, our new-generation SaaS eCommerce solution that enables you to build and launch your website or online store quickly and easily.…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Feature requests
- Reported - view
Re: 'The connection for this site is not secure' on accounts.ucraft.site @Peter Cornish We have double-checked, and both websites are covered by a Cloudflare Certificate. Usually, these types of issues occur when root certificates on users' systems are outdated, however,…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: My website is gone! Hello @Angelika Butenko , thank you for submitting to Ucraft Forum! Could you please mention the Url of your website so that we can check on our end? It looks like you have several websites…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: Ecommerce with Customer Reviews Hi there @Sarah White , thank you for submitting to our Ucraft Forum! There will be an option to seamlessly collect and manage customer reviews and product ratings in Ucraft Next without integrating…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: 'The connection for this site is not secure' on accounts.ucraft.site Hey @Peter Cornish , browsing Ucraft Accounts seems to work fine on our end. We reached out to you via live chat to have a further look at the issue!
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: Can't go back to my old plan Hi there @Aaron Roodhart , thank you for submitting to our Ucraft Forum! As we can tell, your inquiry was already handled via the live chat, and you're back on the Free Plan with the Essentials…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: 'The connection for this site is not secure' on accounts.ucraft.site Hi @Peter Cornish , thank you for submitting to our Ucraft Forum! It looks like your website already has a secure connection https://qodgolfaus.com.au/,…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: connection not private - website not accessible Hi there @Pascal Cardinaels , thank you for submitting to Ucraft Forum! It seems like our assistants handled the inquiry via live chat. If you still have questions about your website,…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view

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