Welcome to our community! Browse the forums, share a tip, give your feedback, ask a question, and search to find answers.

Latest Posts

Re: What’s the difference between a type family and a font? Hello @Tom Linnell ! Thank you for submitting to our Ucraft Forum! A type family and a font are related concepts in typography, but they refer to different aspects of the design and implementation of…
- supportUcraft Team
- support_ucraft
- 3 wk ago
- Ucraft Forum
- Reported - view
Re: Recover my Website Template Hey there, @Bl LDA ! Thank you for submitting to our Ucraft Forum! Your website is still there! Please do not hesitate to contact our 24/7 Customer Success Team to investigate your access issues and…
- supportUcraft Team
- support_ucraft
- 3 wk ago
- Feature requests
- Reported - view
Re: Can't edit my site, or even find it! Hey there, @Cardboard Revolution ! thank you for submitting to our Ucraft Forum! Could you please mention if you have been the owner of the website? Please,…
- supportUcraft Team
- support_ucraft
- 3 wk ago
- Ucraft Forum
- Reported - view
Re: I'm getting a cert expired error on my website, it's currently down. Please help Hello @Barry Ziegler , thank you for submitting to our Ucraft Forum! Please, try reconnecting your custom domain by disconnecting and adding your custom domain to your Ucraft website.…
- supportUcraft Team
- support_ucraft
- 3 wk ago
- Ucraft Forum
- Reported - view
Re: Website is gone and no live chat box anywhere on the screen to talk to someone Hey there, @- uaisa ! Thank you for submitting to our Ucraft Forum! Please, note that any websites created are being automatically deleted from the database, without the possibility of restoration,…
- supportUcraft Team
- support_ucraft
- 3 wk ago
- Ucraft Forum
- Reported - view
Re: Unable to email my manufacturer the SVG logos I have already purchased. I can only open them on my personal computer. Please help! Hey there, @tina ! Thank you for submitting to Ucraft Forum! Could you please elaborate on what kind of links you're sharing with your customers? If you are having issues with downloading the SVG…
- supportUcraft Team
- support_ucraft
- 3 wk ago
- Ucraft Forum
- Reported - view
Re: Do I have to provide "owner"-level access? Hello @Ray van Straten ! Thank you for submitting to Ucraft Forum! Could you please mention what kind of access permissions they are requesting? At the moment,…
- supportUcraft Team
- support_ucraft
- 3 wk ago
- Ucraft Forum
- Reported - view
Re: Website disappeared. Hi Jeff , thank you for submitting to our Ucraft Forum! Could you please mention the Url of your website so that we can check on our end? You can also contact us through the 24/7 live chat so that…
- supportUcraft Team
- support_ucraft
- 6 mths ago
- Ucraft Forum
- Reported - view
Re: Intergrations Hey We're excited to introduce you to Ucraft Next, our new-generation SaaS eCommerce solution that enables you to build and launch your website or online store quickly and easily.…
- supportUcraft Team
- support_ucraft
- 7 mths ago
- Feature requests
- Reported - view
Re: Button shadow effect Hey Lucas I'm excited to introduce you to Ucraft Next, our new-generation SaaS eCommerce solution that enables you to build and launch your website or online store quickly and easily.…
- supportUcraft Team
- support_ucraft
- 7 mths ago
- Feature requests
- Reported - view
Re: 'The connection for this site is not secure' on accounts.ucraft.site @Peter Cornish We have double-checked, and both websites are covered by a Cloudflare Certificate. Usually, these types of issues occur when root certificates on users' systems are outdated, however,…
- supportUcraft Team
- support_ucraft
- 10 mths ago
- Ucraft Forum
- Reported - view
Re: My website is gone! Hello @Angelika Butenko , thank you for submitting to Ucraft Forum! Could you please mention the Url of your website so that we can check on our end? It looks like you have several websites…
- supportUcraft Team
- support_ucraft
- 10 mths ago
- Ucraft Forum
- Reported - view
Re: Ecommerce with Customer Reviews Hi there @Sarah White , thank you for submitting to our Ucraft Forum! There will be an option to seamlessly collect and manage customer reviews and product ratings in Ucraft Next without integrating…
- supportUcraft Team
- support_ucraft
- 10 mths ago
- Ucraft Forum
- Reported - view
Re: 'The connection for this site is not secure' on accounts.ucraft.site Hey @Peter Cornish , browsing Ucraft Accounts seems to work fine on our end. We reached out to you via live chat to have a further look at the issue!
- supportUcraft Team
- support_ucraft
- 10 mths ago
- Ucraft Forum
- Reported - view
Re: Can't go back to my old plan Hi there @Aaron Roodhart , thank you for submitting to our Ucraft Forum! As we can tell, your inquiry was already handled via the live chat, and you're back on the Free Plan with the Essentials…
- supportUcraft Team
- support_ucraft
- 10 mths ago
- Ucraft Forum
- Reported - view
Re: 'The connection for this site is not secure' on accounts.ucraft.site Hi @Peter Cornish , thank you for submitting to our Ucraft Forum! It looks like your website already has a secure connection https://qodgolfaus.com.au/,…
- supportUcraft Team
- support_ucraft
- 10 mths ago
- Ucraft Forum
- Reported - view
Re: connection not private - website not accessible Hi there @Pascal Cardinaels , thank you for submitting to Ucraft Forum! It seems like our assistants handled the inquiry via live chat. If you still have questions about your website,…
- supportUcraft Team
- support_ucraft
- 11 mths ago
- Ucraft Forum
- Reported - view
Re: Sitemap Hi there @Hugo HERVÉ , thank you for submitting to Ucraft Forum! It seems like our assistants handled the inquiry via live chat. If you still have questions about your website,…
- supportUcraft Team
- support_ucraft
- 11 mths ago
- Ucraft Forum
- Reported - view
Re: Auto-looping video in hero spot on webpage? Hi there, Phil! Thank you for submitting to Ucraft Forum! To set videos on loop, simply right click on the video element > Video Settings and toggle the switch from there.…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: More Colorful Instagram Button Icon Hi there @Inferno , thank you for submitting to Ucraft Forum! Unfortunately at the moment, the social icon brand colors are only available for icons that have flat color,…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: "For full functionality of this site it is necessary to enable JavaScript" Hello @Nick , thank you for submitting to our Ucraft Forum! Seems like the issue is already resolved and it can occur when you buy a new domain or just publish your website,…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: page limit? Wordpress compatible? analytics (Google compatible?) SEO tools? use paypal donation link? Hello @Stephen , thank you for submitting to our Feature Requests! All of the mentioned features are available on our platform, excluding the Wordpress compatibility, however Ucraft is a CMS itself.…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: Custom Domain won't connect! @Rowena Pereda-Pacheco Hi! If the domain registrar doesn't accept '@', you can 1. leave the field empty 2. type in * instead of @ 3. write down your domain name without the www 4.…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: How do I speak with a live human about my site? Hi there @Desiree Simply hit the question mark icon located at the lower right corner of the website and select "Chat with us" and one of our Customer Support Specialists will assist you!
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view
Re: ABUSE - How to report phishing or spam sites hosted by Ucraft? Hey there, Abe! Thanks for the important note. At the moment, we do not have a report function on the phishing site itself, but you can always contact and report the website via live chat on Ucraft.…
- supportUcraft Team
- support_ucraft
- 1 yr ago
- Ucraft Forum
- Reported - view

1 2 3 4 5 14 Next

Ucraft Team

support

support_ucraft

Joined: 25 Jan 2019

support

Home