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Form element not working on mobile

mobile keyboard just opens for a split second then it closes. Effectively unable to type.

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  • Hi Eduard,

    Please give me some time to check this!

    Interesting...

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  • other devices are working but some not, not working on LG G6, working samsung s8

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    • Educredit Philippines 

       

      submitting this to our support team, so they can take a closer look!

       

      can you please let us know the exact device model?

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  • LG-H870DS

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  • Hi,

    I'm pleased to let you know that the issue with Form element has been successfully fixed by our techie-savvies🔧.
    Please check that out and confirm, at your convenience. 

     
    Be noted that customer satisfaction is always a number one priority for us. So on behalf of entire team, I'd love to thank you for bringing this to our attention and sorry for the hassle. 

    If you run into any troubles, let us know and we’ll take another look for you. 

    Ines from Ucraft Support team

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  • Status Answered
  • 8 mths agoLast active
  • 5Replies
  • 30Views
  • 3 Following