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Can't switch plans

I'm trying to switch to the free plan but it tells me that I can not switch from Basic E-Commerce to Free. Anyone know why?

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  • Hi there, thanks for submitting to our Ucraft Forum!

    I'm afraid downgrading is not an option, you can find the information in our Pricing Page's FAQ Section.

    If you don't want your current subscription, you'll need to cancel it and create a new website with the subscription plan you want.

    Feel free to contact our support team via Live Chat in case of any other questions! 😊

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  • 3 yrs agoLast active
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