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verify ucraft domain for instagram

Please please, I need to be able to verify my ucraft subdomain via Facebook domain verification to be able to use Instagram Shopping and tag my products.

Facebook has already verified my custom domain and I have already added the products via Ucraft BUT Instagram demands that I need to verify my xx.ucraft.site otherwise I can't use the business feature. 

This has to be done via Facebook's meta tag link on the <head>

I already added it there but no luck? Is it at the "before" or "after" and what is the format? Simply paste the link FB gives? 

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  • Hi Daniela! 😊 Thank you for submitting to our Ucraft Forum!.

    You can add a meta tag to the <head> section either before, or after; Both options work.

    • Once completed, Instagram must review your account so you can access the Instagram shop posts feature (this can take anywhere from a day to two weeks according to Instagram). If you’ve been approved, Instagram will send a notification. 

    Don't hesitate to contact us via 24/7 live chat if you have other questions ☺️

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    • support Hi, I have done that several times, included <head> and </head> but it simply does not work. My shop is authorised by Facebook, the only thing I need is the subdomain verification. 

      I noticed some people in other platforms also experienced the same issue, in thsi example I will give Shopify.

      Is this the same process I am following? Please see attachment. 

       

      Thank you 

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  • Status Known issue
  • 9 mths agoLast active
  • 2Replies
  • 24Views
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