Support Forum
Welcome to our community! Browse the forums, share a tip, give your feedback, ask a question, and search to find answers.

Stuck in PENDING mode for my domain name

Hi.  I'm using the free version and tried to connect my site to an existing domain name I purchased elsewhere earlier.  When I access the Domain section, it tells me "This domain is already connected to your website."  However, the status is PENDING.    

If I type my domain name on the web, I get a message "COMING SOON".    I am unable to check the domain settings on ucraft because it thinks the domain is connected.

What do I need to do to fix this?

Thank you.

1reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Hi  pilleyandaddy , thank you for submitting to our Ucraft Forum!

    Would you mind passing along a screenshot of your Domain Provider's DNS zone to check if everything is set correctly? Just drop us a message via the live chat button, which is located in the bottom right of your website to help you sort things out!

    Like
Like Follow
  • Status Solved
  • 9 mths agoLast active
  • 1Replies
  • 21Views
  • 2 Following