Stuck in PENDING mode for my domain name
Hi. I'm using the free version and tried to connect my site to an existing domain name I purchased elsewhere earlier. When I access the Domain section, it tells me "This domain is already connected to your website." However, the status is PENDING.
If I type my domain name on the web, I get a message "COMING SOON". I am unable to check the domain settings on ucraft because it thinks the domain is connected.
What do I need to do to fix this?
Hi pilleyandaddy , thank you for submitting to our Ucraft Forum!
Would you mind passing along a screenshot of your Domain Provider's DNS zone to check if everything is set correctly? Just drop us a message via the live chat button, which is located in the bottom right of your website to help you sort things out!