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Hi there Sam Abadie , thank you for contacting us!
Due to the latest changes in the Domain App, the records for our IP Address have changed,
- Host: @
Data: 34.76.179.230 - Host: www
Data: 34.76.179.230
and seems like your domain name is still propagated with the old records, so you'll need to update them in your domain provider's DNS Management Zone. Once the records are all set, the SSL will be automatically issued within a day.
As the Ucraft is a Website builder, the domains are provided by Namecheap. I'd suggest creating a free account on Namecheap and providing us with the details so that we transfer the data needed and you have access to your Domain management.
You can also hit the live chat button at the bottom of your website, so one of our teammates assists you further!
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support I created my namecheap account to get access to my domain management and my details are usrnm: zemphoria
domain is zemphoria.com
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Sam Abadie hello!
this is a public forum. Why are you sharing your account password here?
I am removing your reaponse. Please contact our customer support via chat. No need to provide any password even in that chat!!!
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support Hi
I'm getting the same problem with my website via a OVH domain.
What should I check for, in order to fix the certificate issue ?
- Host: @
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i THINK YOU SHOULD USE "Really Simple SSL" TO MAKE SURE SSL SECURE. IT IS SIMPLE AND EASY JUST INSTALL THIS PLUGIN.
