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How to unlink a domain?

I removed my domain from my site on ucraft, however my domain still points to a ucraft 404 page. I am unsure which DNS records to remove from my domain provider, as some of them are used for my email services. Which records need to be removed to fully unlink my domain from ucraft?

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  • Hi Harry Hawkins , thank you for submitting to our Ucraft Forum!

    Can you please mention the name of your domain? Also, please contact us via the live chat button in the bottom right of the website, so we can check some of your DNS Records. 

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    1. Domains section.
    2. Connected and purchased domains automatically appear on the Domains tab under the Resources, along with the related information.
    3. Export will provide you with a downloadable CSV file with all the domains and their information.
    4. Disconnect action will unlink the domain from the site.
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    • Remington
    • Remington
    • 1 yr ago
    • Reported - view

    To fully unlink your domain from ucraft, you will need to remove the DNS records that point to ucraft's servers. Here are the steps you can follow:

    1. Identify the DNS records associated with your domain that are pointing to ucraft's servers. These records may include:
    • A record pointing to an IP address of a ucraft server
    • CNAME record pointing to a ucraft subdomain (e.g. www.yourdomain.com.cdn.cloudflare.net)
    • MX record pointing to a ucraft mail server
    1. Once you have identified the relevant records, you can remove them from your domain provider's DNS settings. Be careful not to remove any records that are associated with your email services, as this could result in your email being disrupted.

    2. If you are unsure which records to remove, you can reach out to ucraft's support team for assistance. They should be able to provide you with the specific DNS records that need to be removed.

    3. After removing the DNS records, it may take some time for the changes to propagate across the internet. This process can take anywhere from a few hours to a couple of days.

    4. Once the changes have propagated, your domain should no longer be pointing to ucraft's servers and should instead display a message indicating that the site is no longer available.

    Try these steps once and  I'm damn sure the query will be sort out.

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  • Status Answered
  • 9 mths agoLast active
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