Domain Issues
Hi! I purchased a domain with GoDaddy and connected it several days ago. It’s still not linked. Any advice? The domain is BellesCookieJar.com
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Hey Donna,
Thanks for dropping by. I've noticed your domain isn't associated with any Ucraft website at the moment. Have you tried connecting it? I'll leave a step by step guide here for you: https://support.ucraft.com/instructions/how-to-connect-a-domain-to-your-ucraft-website
You can find us 24/7 in the lower right on ucraft.com
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Lena Khlghatyan yes I did and when I check it just says pending. I’ll hop on a computer shortly and check into it.
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Lena Khlghatyan and thank you for looking into it for me.
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Donna Barbier Anytime, let me know how it goes
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This happened to me! Go in your domain's DNS records and delete the record called "Parked". I hope this works.
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Avery just deleted it. Did it take a minute to update?
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Avery and thank you for the advice
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Did it work? I noticed there is currently a problem with your site.
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Avery it does work. You have to put the www. before it to work www.bellescookiejar.com
thank you so much for all of your help.
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Donna Barbier No problem! Happy to help.
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Donna Barbier You should add a redirection from bellescookiejar.com to www.bellescookiejar.com to avoid any problem. I purchased my domain with gandi.net and I managed that directly in their interface. Maybe you can do it with godaddy too.
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