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Domain Issues

Hi! I purchased a domain with GoDaddy and connected it several days ago. It’s still not linked. Any advice? The domain is BellesCookieJar.com

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  • Hey Donna, 

    Thanks for dropping by. I've noticed your domain isn't associated with any Ucraft website at the moment. Have you tried connecting it? I'll leave a step by step guide here for you: https://support.ucraft.com/instructions/how-to-connect-a-domain-to-your-ucraft-website

    You can find us 24/7 in the lower right on ucraft.com 🎉

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    • Lena Khlghatyan  yes I did and when I check it just says pending. I’ll hop on a computer shortly and check into it. 

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    • Lena Khlghatyan and thank you for looking into it for me. 

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    • Donna Barbier Anytime, let me know how it goes 🙂

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  • This happened to me!  Go in your domain's DNS records and delete the record called "Parked".  I hope this works.

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    • Avery just deleted it. Did it take a minute to update? 

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    • Avery and thank you for the advice

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  • Did it work?  I noticed there is currently a problem with your site.

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    • Avery it does work. You have to put the www. before it to work www.bellescookiejar.com

      thank you so much for all of your help. 

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      • Avery
      • Avery
      • 1 mth ago
      • Reported - view

      Donna Barbier No problem!  Happy to help.

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    • Donna Barbier You should add a redirection from bellescookiejar.com to www.bellescookiejar.com to avoid any problem. I purchased my domain with gandi.net and I managed that directly in their interface. Maybe you can do it with godaddy too.

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