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my site is gone

I've been getting the email that my subscription is going through monthly so I don't know what's going on.

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  • Hey Meghan! 

    Sorry to hear that, but it can be easily solved with us. 😊

    It sounds like there may have been an issue with the payment process. Sometimes, payments can fail due to problems with the card or the payment gateway.

    If your payment was processed through Braintree, there might be a temporary issue. I recommend trying to make the payment using Stripe instead or vice versa. This could resolve the issue and ensure your subscription continues without interruption.

    If you continue to experience problems, please feel free to reach out for further assistance.

    Thank you for your understanding!

  • Hi there, I updated my card and renewed my subscription and the website is still down. Can you please advise?

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