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Error Message

I have attached a picture of the error message I'm getting when I try to visit my site.  How do I fix this?

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  • Here is a picture of what my site is supposed to look like.  I have two menus because one is for mobile and one is for viewing on a computer.

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  • I contacted Ucraft about this same issue and was told it's a known issue and they are working on it.

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  • "

    Hi! This is Ani from the Ucraft Support Team and I'll be the one assisting you today!  

    There is an issue on our end. The Tech Team is aware of it and are working to fix it now. The moment I have any news, I'll let you know! "

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      • Avery
      • Avery
      • 4 mths ago
      • Reported - view

      Damonique Wright When did they say that?

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    • Avery When I asked for an ETA she said she didn’t know. It’s getting frustrating. It started yesterday afternoon.

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      • Avery
      • Avery
      • 4 mths ago
      • 2
      • Reported - view

      Damonique Wright It's fixed!  Check you site to see if they fixed it as well.

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    • Avery Yep, it's up!  Thanks

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  • Hello everyone!

    we were experiencing an issue with one of our Google Cloud instances on which your websites were setup. The SSL certs have expired and then renewed, but the instance was not approving them... it took us a long time to investigate and fix the issue together with the GCP team!

    It’s up and running now, sorry for the inconvenience!

     

    Gev

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      • Avery
      • Avery
      • 4 mths ago
      • Reported - view

      Gev Balyan No problem.  My company hasn't even launched yet, so I didn't lose any sales.

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  • Status Answered
  • 4 mths agoLast active
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