Feedback: How can I get feedback from my users?
How can you tell if the users are happy with your product?
You guess? Well, this doesn’t really work.
Collecting feedback from the customers is a must for any customer-oriented business and your website is the best place to start. With integrations like Live Chat, Intercom or FB Messenger, you can easily and naturally start a conversation with your visitor, offering help, or asking some questions and solving their problems before they even arise. Another way to collect feedback and start a discussion between you and other users, is UserVoice. The latter, gives you a SmartVote option along with NPS widget for rating the services from 0-10.
You will also find Typeform pretty handy. Simply power your brand with professional-looking and beautifully designed online forms and don’t forget to thank me later.
Still looking for something else?
See Disqus, a comment plug-in that makes it easy for publishers to bring their content to life, fuel colorful discussions, efficiently moderate comments, and build engaged communities.